Frequently Asked Questions (FAQ)

  1. What is Walletano.com?

    Walletano.com is a cutting-edge platform that enables users to seamlessly send and receive Lightning Network payments using Lightning Network and Lightning Addresses. It provides user-friendly wallets, both custodial and self-custodial, allowing individuals and businesses to leverage the power of fast and low-cost transactions on the Lightning Network.

  2. What is a Lightning Address?

    A Lightning Address is a user-friendly identifier associated with a Lightning Network wallet. It allows users to receive payments directly to their wallets by simply sharing their Lightning Address, similar to an email address or a username. Walletano.com makes it easy to create and manage Lightning Addresses for a smooth payment experience.

  3. What types of wallets are available on Walletano.com?

    Walletano.com offers both custodial and self-custodial wallets. Custodial wallets provide a convenient option for users who prefer the platform to handle the security and management of their funds. Self-custodial wallets give users full control over their private keys, providing enhanced security and autonomy.

  4. Is Walletano.com free to use?

    Yes, Walletano.com is free to use. We believe in providing accessible and user-friendly solutions for Lightning Network payments. However, please note that transaction fees may apply when using the Lightning Network, as determined by the network itself.

  5. Can I use Walletano.com with any email address?

    You can use Walletano.com with email addresses associated with domains that you control. This means that if you have a custom domain name for your email address, such as yourname@yourdomain.com, you can easily convert it into a Lightning Address and start accepting Lightning Network payments. Just follow the instructions on the E-Mail to Lightning Address plugin.

  6. Can I customize the appearance of my wallets?

    Absolutely! Walletano.com allows you to customize the color scheme of each of your wallets. You have the freedom to choose the design and visual elements that align with your personal preferences or brand identity. Make your wallets truly yours with our customizable color schemes.

  7. How secure is Walletano.com?

    Security is a top priority at Walletano.com. We employ industry-standard encryption and security measures to safeguard your funds and personal information. For custodial wallets, we have robust security protocols in place to protect your assets. For self-custodial wallets, you have full control over your node, enhancing the security of your funds.

  8. How can I get support if I have questions or encounter issues?

    If you have any questions or encounter any issues, our dedicated support team is ready to assist you. You can reach out to us through our support channels, which include email and a community forum. We strive to provide timely and helpful support to ensure a smooth experience for our users.

  9. How do I get started with Walletano.com?

    Getting started with Walletano.com is quick and easy. Simply visit our website at Walletano.com and access Go To Wallet. The wallet will generate you a Lightning Addresses (wlt-xxxxxx@walletano.com) that you can change for any available @walletano.com Lightning Address.

  10. How do I change my wlt-xxxxxx@walletano.com Lightning Address?

    Once you're in your wallet, navigate to the "Settings" section. Within the Settings menu, locate the option to change your Lightning Address.

  11. What currencies are supported? How do I change my preferred fiat currency?

    28 national currencies are supported on Walletano wallet:

    • ARS
    • AUD
    • BRL
    • CAD
    • CHF
    • CLP
    • CNY
    • CZK
    • DKK
    • EUR
    • GBP
    • HKD
    • HRK
    • HUF
    • INR
    • ISK
    • JPY
    • KRW
    • NZD
    • PLN
    • RON
    • RUB
    • SEK
    • SGD
    • THB

    Once you're in your wallet, navigate to the "Settings" section. Within the Settings menu, locate the option to change your preferred fiat currency.

  12. How do I link my wallet to another device?

    Once you're in your wallet, navigate to the "Settings" section. Within the Settings menu, locate the Link wallet option.